Lead Consultant -Infrastructure Tooling(Hosting Tooling Service)

Job Title: Lead Consultant - Infrastructure Tooling (Hosting Tooling Service)

GCL: E

Introduction to role

Are you ready to redefine an industry and change lives? As the Infrastructure Tooling Lead, you'll be at the forefront of designing, developing, implementing, and supporting Server and Storage Tools & associated tooling Services. Your work will directly impact our ability to develop life-changing medicines by empowering the business to perform at its peak. You'll collaborate closely with third-party suppliers, providing recommendations on enhancements, monitoring performance, and supporting maintenance of deployed solutions. Join us at a crucial stage of our journey in becoming a digital and data-led enterprise, where your expertise will help drive scale and speed to deliver exponential growth.

Accountabilities

• Develop technical expertise and share knowledge with project and service teams working on the development, implementation, maintenance, and improvement of Enterprise IT Management Tools & Systems.
• Develop a well-defined plan to enable and improve the technology management across the service teams.
• Develop a clear plan to improve and strengthen capabilities within the IT department to increase the value derived from technology.
• Provide support in reviewing technical designs and ensuring alignment to the AZ Architecture Roadmap, Information Services Strategy, High-Level Designs, as well as regulatory requirements and standards.
• Drive the preparation of cases, Request for Proposals, supplier selection, and evaluation of proposals.
• Drive infrastructure solutions, ensuring alignment with the target benefits and value expected.
• Drive the build, development, configuration, and documentation of infrastructure components.
• Gather and leverage management reporting information on existing infrastructure solutions and services.
• Perform maintenance and support activities, routine analysis, and evaluation on resource requirements vital to maintain and/or expand service levels, on-call as vital, embedding support in operations as per AZ IT strategy.
• Support investigations of problems within existing solutions using ITIL principles.
• Leverage the capability to identify and propose innovative solutions to improve service performance.
• Direct involvement in configuring, managing, and resolving issues related to the technology while serving as the technology SME.
• Vendor & platform stewardship in line with AZ standards including supplier management for the SAAS and component services of the technology.

Essential Skills/Experience

• Relevant qualifications/experience in infrastructure tooling; notably Nagios and similar technologies
• Evidence of designing, implementation, and integration of innovative infrastructure management system and services
• Prior experience in an Information Services/Information Technology environment with good eye for business
• Proven experience of being a great partner with 3rd party suppliers
• Experience of working within a quality and compliance environment and application of policies, procedures, and guidelines
• Superb communication, facilitation, and collaborator engagement skills
• Familiarity with working in an international, multi-time zone support environment
• Good communication skills supporting joint working with geographically remote colleagues
• Consistent track record of designing, engineering, and supporting enterprise management and supervising tooling
• Design and develop tools/applications integration solutions
• Ability to interpret and communicate technical information into business language
• Demonstrate strong cyber security awareness in the application of service and technology management
• Demonstrated strong industry experience and effective leadership in **crafting** technology roadmaps with external partners

Desirable Skills/Experience

• Well versed in ITIL practices and process
• Good understanding of IT Service Management Processes
• Background in large-scale enterprise or regulated environments
• Demonstrate initiative, strong customer orientation, and cross-cultural working
• Experience in working with IT Infrastructure Management Tools, APIs & Integration
• Experience in scripting and related languages like JavaScript, PHP, Python, Perl, etc.
• Experience working to and with lean principles and processes for example kaizen, genba and tier metric management / six sigma
• Experience with Observability technologies such as Splunk
• Experience with endpoint management tooling notably Tanium

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

AstraZeneca is where innovation meets impact. Our diverse teams work inclusively across international boundaries to drive change through cutting-edge science combined with leading digital technology platforms. We empower our employees to explore new solutions in a dynamic environment that encourages experimentation with leading-edge technology. With investment behind us, there's no slowing us down. Here you'll find countless opportunities to learn and grow while contributing to our purpose: developing life-changing medicines.

Ready to make a meaningful impact? Apply now to join our team!

Date Posted

15-Oct-2025

Closing Date

29-Oct-2025

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.